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Insights, Tech

Wellbeing Tips for Contact Centres

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Mar 11, 2024
Insights, Tech

Supporting Agents Post-Angry Call: A Guide to Nurturing Resilience

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Mar 8, 2024
Insights, Tech

Time Management Techniques for Contact Centre Agents

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Mar 7, 2024
Insights, Tech

Effective Time Management Techniques for Contact Centre Agents

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Mar 6, 2024
Insights, Tech

Effective Time Management Techniques for Contact Centre Agents

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Mar 5, 2024
Insights, Tech

Improve Your Induction Training: Strategies for Success

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Mar 4, 2024
Insights, Tech

Ways to supporting Contact Centre Agents During the Holiday Rush

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Mar 1, 2024
Tech

A Guide to Happier Workplace

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Feb 29, 2024
Tech

The True Cost of a Bad Hire in the Contact Centre

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Feb 28, 2024
Tech

Outsourcing Your Retail Call Center

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Feb 27, 2024