contact center solution, powered by AI
Harness the power of artificial intelligence and the flexibility of Asterisk.
organizations across the globe
Empowering contact centers with efficiency, intelligence, and flexibility for the modern enterprise.
EFFICIENCY
Lower costs, boost performance
Achieve greater productivity with a streamlined, open-source architecture designed to reduce the total cost of ownership and simplify operations.
CONNECTIVITY
Integrate everything that matters
Unify your tools and data effortlessly. Indosoft’s full API access connects CRMs, ERPs, and analytics systems for seamless, real-time communication.
INTELLIGENCE
Built for the AI-driven future
Our platform is engineered for AI innovation — enabling smarter automation, predictive insights, and faster decision-making across every interaction.
FLEXIBILITY
Deploy on your terms
Run your contact center your way — on-premise, in the cloud, or in a hybrid setup. Indosoft adapts to your business model, not the other way around.
Built to empower your team with intelligence, omnichannel reach, and enterprise reliability.
INSIGHTS
From agent performance and queue status to customer sentiment and call outcomes. Our AI-powered analytics engine helps you instantly detect bottlenecks, identify trends, and uncover actionable insights, empowering you to make data-driven decisions on the fly.
Whether you’re optimizing staffing, refining scripts, or improving customer experience, you’ll have the visibility you need exactly when you need it.
Whether you’re optimizing staffing, refining scripts, or improving customer experience, you’ll have the visibility you need exactly when you need it.
OMNICHANNEL
Unify voice, chat, SMS, and email in a single, AI-powered dashboard built for modern customer engagement.
Eliminate silos and empower agents with a complete view of every interaction across every channel.
AI bridges the gaps with real-time context, smart handoffs, and predictive assistance, ensuring fast, personalized support no matter how your customers connect.
Eliminate silos and empower agents with a complete view of every interaction across every channel.
AI bridges the gaps with real-time context, smart handoffs, and predictive assistance, ensuring fast, personalized support no matter how your customers connect.
FOUNDATION
at the core of our platform
The industry-leading, open-source telephony engine trusted by enterprises worldwide.
This rock-solid foundation gives you full control over your communications stack, with unmatched reliability, deep customization, and proven scalability.
Whether you’re building complex call flows, integrating with legacy systems, or deploying at scale, Asterisk ensures your contact center remains agile, future-proof, and tailored to your exact needs.
This rock-solid foundation gives you full control over your communications stack, with unmatched reliability, deep customization, and proven scalability.
Whether you’re building complex call flows, integrating with legacy systems, or deploying at scale, Asterisk ensures your contact center remains agile, future-proof, and tailored to your exact needs.
centers
Equip your call and contact center teams with scalable, AI-enabled features that streamline operations, elevate service quality, and unify communication across voice, chat, messaging, and automated workflows.
Automatic Call Distribution (ACD)
Route every call to the best available agent with intelligent, skill-based logic that reduces wait times and improves resolution quality.
Automatic Callback
Give callers a stress-free alternative to holding. See how Automatic Callback boosts satisfaction and lowers abandonment.
Call Disposition
Track call outcomes instantly with clear, structured disposition codes—perfect for improving reporting, workflows, and follow-up accuracy.
Multi-level IVR
Build layered, intelligent menus that guide callers to the right department or service with maximum efficiency and zero confusion.
Power Dialers
Boost outbound productivity with automated dialing that connects agents to more live conversations in less time.
Unified Callbox
Manage all calls, messages, and interactions from one organized inbox—giving teams complete visibility and faster response times.
Automatic Call Distribution (ACD)
Route every call to the best available agent with intelligent, skill-based logic that reduces wait times and improves resolution quality.
Automatic Callback
Give callers a stress-free alternative to holding. See how Automatic Callback boosts satisfaction and lowers abandonment.
Call Disposition
Track call outcomes instantly with clear, structured disposition codes—perfect for improving reporting, workflows, and follow-up accuracy.
Multi-level IVR
Build layered, intelligent menus that guide callers to the right department or service with maximum efficiency and zero confusion.
Power Dialers
Boost outbound productivity with automated dialing that connects agents to more live conversations in less time.
Unified Callbox
Manage all calls, messages, and interactions from one organized inbox—giving teams complete visibility and faster response times.
From startups to global enterprises, our clients share how Indosoft’s AI-powered solutions have improved their efficiency, engagement, and customer satisfaction across every interaction.
Brent Dippie
CEO, Zetron
Indosoft has become a core part of our communication ecosystem at Zetron. Its flexibility and powerful integrations enable our teams to operate more efficiently while delivering an elevated customer experience. What truly stands out is Indosoft’s commitment to innovation — they anticipate our needs before we even express them.
Lisle Clark
CEO, Twizza
Indosoft has transformed the way our teams connect with customers across every touchpoint. Their platform brought structure, clarity, and efficiency to our communications — something that’s incredibly important in a fast-paced consumer brand like Twizza. We’ve seen measurable improvements in customer satisfaction and faster issue resolution since adopting Indosoft. It’s a partnership we truly value.
Pradeep K. Khosla
CEO, US San Diego
As a service-driven organization, we needed a solution that could support seamless communication at scale. Indosoft delivered exactly that. Their intelligent tools allowed us to streamline our workflows, increase response speed, and strengthen relationships with the communities we serve. The level of reliability and support Indosoft provides has been exceptional.
Rebecca Collins
COO, Horizon Connect
Indosoft has set a new benchmark for communication efficiency within our organization. Their platform helped us unify disconnected workflows and significantly reduce customer response times. The ease of use, combined with powerful automation, has made Indosoft an essential part of our daily operations.
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Years of experience
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Global organizations
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Uptime reliability
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Years of experience
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Global organizations
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Uptime reliability
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API endpoints
CONTACT US
Ready to upgrade your call center?
Transform customer experiences and agent productivity with a scalable, AI-enhanced contact center platform built on Asterisk.
Indosoft delivers a future-ready contact center solution powered by AI and built on the Asterisk platform. We offer advanced automation, intelligent routing, and real-time analytics to keep your call center ahead of the curve.
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