Indosoft brand logo – powering modern contact centers with AI technology
Indosoft brand logo – powering modern contact centers with AI technology
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Protect focus time without missing what matters using Do Not Disturb

Do not disturb settings allow teams to control when calls are received or silenced, helping maintain productivity while ensuring important conversations are handled appropriately.
A professional checks his phone while relaxing on a park bench with his dog, showing how do not disturb settings silence non-urgent calls without disrupting personal time.

Trusted by organizations across the globe

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What is Do Not Disturb?

Do not disturb is a call control feature that temporarily limits or silences incoming calls based on availability, schedules, or working hours. Instead of letting calls interrupt focused work or off-hours time, do not disturb ensures calls are handled according to predefined rules.

This helps businesses respect agent availability while maintaining a structured and professional communication flow.

How Do not Disturb supports focused and reliable call handling

Indosoft’s Do Not Disturb feature helps teams stay productive by preventing unwanted interruptions during meetings, focused work, or non-working hours. Calls can be redirected, queued, or managed without disrupting agents unexpectedly.

By controlling call availability, businesses improve workforce balance, reduce burnout, and ensure customers are routed appropriately instead of encountering unanswered calls.
A professional drives confidently while her phone remains silent, showing how scheduled call silence protects availability during off-hours and busy moments without manual action.

Scheduled call silence

Automatically silence calls during off-hours, breaks, or defined time windows to protect availability.

Reduced interruptions

Allow agents to focus on tasks without unexpected call disruptions.
An agent relaxes in a hammock while reviewing information on his phone, illustrating how reduced call interruptions allow focused work time without unexpected disruptions.
A healthcare professional manages a live telehealth call on her computer, demonstrating how smarter call handling ensures calls are redirected and answered instead of going unanswered.

Smarter call handling

Ensure calls are redirected or managed instead of ringing unanswered.

Better workforce balance

Support healthier work patterns by respecting agent availability.
An agent works comfortably at her desk with a headset on, managing calls within defined availability windows that support healthier work patterns and consistent service.
A student focuses on her online class while taking notes on her laptop, trusting that incoming calls are handled consistently in the background without disrupting her study time.

Consistent caller experience

Provide predictable call handling even when teams are unavailable.

FAQs – Do Not Disturb

A professional comfortably takes a phone call from her chair, confidently managing her availability while knowing incoming calls are handled without disrupting the customer experience.

CONTACT US

Take control of call availability without disrupting customers

CONTACT US

Take control of call availability without disrupting customers