Indosoft Inc. Privacy Policy
Indosoft Inc., a Canada-based leader in contact center software, is committed to protecting your data. Our Privacy Policy explains how we handle and safeguard your information.
General information
Indosoft Inc. is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and disclose your personal information when you use our software and services.
Information we collect
Personal information
We may collect personal information that you provide to us, such as your name, email address, phone number, and company information.
Usage information
We may collect information about your use of our software and services, including the date and time of access, the features you utilize, and the pages you visit.
Device information
We may collect information about the device you use to access our software and services, such as the device type, operating system, and browser type.
How we use your information
To provide our software and services
We use your personal information to provide our software and services, to communicate with you about your account and support requests, and to improve our software and services.
To personalize your experience
We may use your information to personalize your experience with our software and services, such as recommending features or content based on your usage patterns.
To send you marketing communications
We may use your information to send you marketing communications about our software and services, including newsletters and promotional offers. You may opt out of receiving marketing communications at any time.
To comply with legal obligations
We may use your information to comply with applicable laws, regulations, or legal processes.
How we share your information
Service providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
Business partners
We may share your information with our business partners, such as resellers or integrators, to provide you with additional services or support.
Legal compliance
We may share your information with law enforcement agencies, regulators, or other parties when required by law or legal process.
Data retention and security
We retain your personal information for as long as necessary to provide our software and services and to comply with legal obligations.
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
Your rights and choices
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information.
You may opt out of receiving marketing communications from us at any time.
Changes to this policy
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting.
Your continued use of our software and services after the posting of any changes to this privacy policy will constitute your acceptance of such changes.
